Customs and import charges are applied to your package once it reaches your country. These fees must be paid before your parcel can be released for delivery. We have no control over these fees and will not reimburse you for these. Contact your local customs office to find out how much you may be required to pay before placing an order with us. Here's a calculator that may give you an idea of what to expect: https://www.simplyduty.com/import-calculator/